Emailļ¼šsupport11@relavelbags.comļ¼ Purchase over $200: 10% off - Discount code: RFANS101010
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  • ALL WEEK FROM 9 AM TO 9 PM
  • FREE SHIPPING IN THE USA

Frequently Asked Questions

1. Are you shipping worldwide?

Yes, but we are currently in the US market. US customers can enjoy free postage purchases. Other countries may need to pay their own postage.

2. How long does it take for my order to be delivered?

Please note that due to the large volume of orders, we need 3-5 business days to process all orders. Once the order has been sent, an email with tracking information will be sent to you by email.
Based on your shipping address and local stock quantity, the table below will provide you with an estimated delivery time based on your shipping time.

Country / Region
Estimated Delivery Time
United States
5-7 business days
Canada
5-15 business days
AustraliaĀ 
5-15 business days
U.K.Ā 
5-15 business days
Europe
5-15 business days
Other countries and regions
10-30 business days

Tip:Ā The store defaults to the US inventory, and for other countries, the local warehouse shall prevail. When placing an order, free shipping means the local stock is available.

Please note that the delivery time may vary depending on the custom restrictions of the destination country (we hope this will not happen). For some countries, the delivery time may be longer than our standard delivery time frame.

Delivery time is only an estimate, unfortunately cannot be guaranteed.

If you are a customer in the United States ,Ā Canada , Australia , U.K. , EuropeĀ ,Ā  congratulations, we usually distribute through Amazon Logistics, and of course, it may also use postal parcels. For customers in other regions, we will try our company's store as much as possible to ensure that your order is not delayed for too long.

We do not charge additional customs fees and taxes, and you do not need to pay duties on your package. We pay before delivery, and we make sure your package arrives at your door with no hassle.

3. What payment methods do I have?

We acceptĀ Credit card and Paypal payments.

4. Can I return or exchange?

Please read our Return Policy

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